Internet Service Provider (ISP)

About ISP

Being an Internet Service Provider (ISP) is a popular business after it succeeded Mobile Telecommunication (GSM) business model in the early 20th century. In general, the ISP purchases Internet bandwidth in bulk from an upstream provider that can be a tier-1 local ISP or an international network operator. Subsequently, the ISP sub-sells the bandwidth to the end-user through various forms of last-mile transmissions, such as Wireless, Ethernet, Gigabit Passive Optical Network (GPON), ADSL, Cable Modem and Fiber to the Home (FTTH).

Capital investment into the ISP business can be ranged from hundreds of thousands up to hundreds of million ringgit, which very much depends on services coverage, technology being used, services type to be offered to end-user. Choosing the right technology for deployment is key to a successful ISP business.

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Odoo image and text block

The Problems

  • Slow and unstable internet connection.

  • Internet service often becomes unavailable (downtime) due to unexpected issues for a long period of time.

  • Insecure websites that lead to information potentially been stolen, read or modified by attackers, hackers with access to the internet infrastructure.

  • Poor subscriber management and provisioning which lead to a poor customer service experience.


  • Fully integrated and secure web hosting services - Clients do not have to invest in their own web server. An ISP-hosted server typically has a very fast connection as well as a high degree of availability. 

  • Billing Support System (BBS) - Administrator can easily add, suspend and remove users. Automated payment follow-ups and reconciliation of statements on a real-time basis minimizes the work required to be done by users.

  • Highly Secure Operating environment - The server is hosted in a very secure environment which makes it highly resistant to attacks and is protected against viruses.