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Business Analyst

--ITS MART SDN BHD--

  Job Description

Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Business Analyst Responsibilities:

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

  • Leading ongoing reviews of business processes and developing optimization strategies.

  • Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

  • Conducting meetings and presentations to share ideas and findings.

  • Performing requirements analysis.

  • Documenting and communicating the results of your efforts.

  • Effectively communicating your insights and plans to cross-functional team members and management.

  • Gathering critical information from meetings with various stakeholders and producing useful reports.

  • Working closely with clients, technicians, and managerial staff.

  • Providing leadership, training, coaching, and guidance to junior staff.

  • Allocating resources and maintaining cost efficiency.

  • Ensuring solutions meet business needs and requirements.

  • Performing user acceptance testing.

  • Managing projects, developing project plans, and monitoring performance.

  • Updating, implementing and maintaining procedures.

  • Prioritizing initiatives based on business needs and requirements.

  • Serving as a liaison between stakeholders and users.

  • Managing competing resources and priorities.

  • Monitoring deliverables and ensuring timely completion of projects.

  Job Requirement

  • Detailed analytical abilities

  • Strong experience in user testing and project management

  • Practical application ability with Microsoft Office and Visio

  • Ability to impact operations and effect change without being confrontational

  • Detail oriented, analytical and inquisitive

  • Ability to work independently and with others

  • Extremely organized with strong time-management skills

Business Analyst Skills & Proficiencies:

  • Software Design

  • Analysis

  • Teamwork

  • Software Maintenance

  • Process Improvement

  • Microsoft Access and/or SQL experience

  • Big Picture Thinking

  • Work Well Under Pressure

  • Communication

  • Problem Solving

  • Critical Thinking

  • Relationship Building

  Location

Company address : 1-2, Jalan Tasik Utama 8, Medan Niaga Tasik Damai, 57000 Sungai Besi, KL.

Walking distance 5-10 mins from LRT station.